Name it "Test" and do not add a passwordģ) Assign "Administrator" privilege to "Test" user Here are the steps to complete this hard re-install:Ģ) Add a new user without a Microsoft account and without an email address. If this occurs, a hard re-install of the software is required as a new admin user. In some case, a user profile is corrupted and it results in an abnormal performance of Hatch Embroidery software, ie, strange error or design thumbnails issue persists.
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